You paid for a dress, changed your mind and returned the dress, but you have not received a refund.You ordered a pair of white trainers online, but the trainers you received are red and the wrong size.You paid for flight tickets, but the flight was cancelled by the airline before you expected to travel.Some examples of scenarios where we can help are:

Normally you can find the contact details needed to do this on their website.Ī retailer dispute, sometimes referred to as a chargeback, is a way for us to try and recover your money in the event something goes wrong with a card payment. The quickest way to cancel the subscription is to contact the retailer directly. Often this occurs with diet and health products.ĭo you want to cancel a subscription payment? Its also important to read the small print when buying items that are ‘pay delivery only’ free trials. This is great when you are happy with the service and want the ease and convenience a subscription can offer, but it's important to be aware of what to look out for when considering signing up to a subscription.Ĭommonly, when you sign up it will be at a reduced price, and when the free trial ends, they’ll charge the full subscription fee. This is so the retailer can debit your account on the assumption you don’t want to cancel it. Subscription payments tend to be taken weekly, monthly or annually. Often, retailers who use subscription services will state within their terms and conditions that the first payment you make signs you up for an ongoing subscription. Have you ever heard of the phrase 'The best things in life don't come for free'?

Where can I buy pay safe card